So we’ve added full CRM functionality to LightspeedEVO. All the lead management features you need, plus:

  • Enhanced System Alerts so you can set up alerts for new incoming leads and more.
  • Follow-up Tracking in each department gives you a centralized view of all activity.
  • Build a Unit lets you generate final buyers orders to review, complete with pictures.
  • NADA and other Unit Book Value Integrations for easy access to book values.
  • Door Swing Integration lets you automatically track door swings.
  • Follow-Up Chains let you automate the spacing and variety of messages, so you reach each customer at different stages of the process. Hundreds of individualized scenarios, promotional messages and updates—even across store chains.
  • User-defined follow-ups that streamline communication with your customers and keep you top of mind.
  • Bi-Directional Email and Texting (SMS) Integration to integrate and track all communication.
  • Desktop Widgets and Reporting that allow you to track and manage the sales cycle as well as analyze salesforce performance.
  • Mobile lead capture allows you to enter new leads, search inventory, adjust search criteria, scan driver’s license and all information saves into the CRM as a lead and pushes back to desktop to act as a follow up later.

LightspeedEVO CRM makes these fundamental aspects of your business easier to manage, allowing you to expand your reach and increase operational efficiency whether you are behind the desk, in the field or on the road.

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Engage with customers
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Customers are calling less and texting more. Has your dealership kept up with this change? CDK Lightspeed®EVO Texting makes it easy to turn text messages into sales drivers. VIEW MORE