Keep your customers within reach
with CDK Lightspeed®EVO CRM

Customer Relationship Management is more critical than ever.

So we’ve added full CRM functionality to LightspeedEVO. All the lead management features you need, plus:

  • Follow-Up Chains let you automate the spacing and variety of messages, so you reach each customer at different stages of the process. Hundreds of individualized scenarios, promotional messages and updates—even across store chains.
  • User-defined follow-ups that streamline communication with your customers and keep you top of mind.
  • Bi-Directional Email and Texting (SMS) Integration to integrate and track all communication.
  • Desktop Widgets and Reporting that allow you to track and manage the sales cycle as well as analyze salesforce performance.
  • Enhanced System Alerts so you can set up alerts for new incoming leads and more.
  • Follow-up Tracking in each department gives you a centralized view of all activity.
  • Build a Unit lets you generate final buyers orders to review, complete with pictures.
  • NADA and other Unit Book Value Integrations for easy access to book values.
  • Door Swing Integration lets you automatically track door swings.

LightspeedEVO CRM makes these fundamental aspects of your business easier to manage, allowing you to expand your reach and increase operational efficiency.

Explore Other Solutions

CRM Solutions

Set new standards
of customer service

Dealerships succeed when customers become regulars. With Customer Relationship Management solutions, you can improve customer experiences and collaborate to build a unit without complications. VIEW MORE

Dealership Applications

Elevate operational capabilities
and enhance business functions

Your staff shouldn’t be distracted and bogged down by server failures, cumbersome paperwork or slow-responding systems. That’s why our dealership applications seamlessly integrate across your entire dealership, making sure processes are streamlined and efficient.
VIEW MORE

Texting

Engage with customers
the way they prefer

Customers are calling less and texting more. Has your dealership kept up with this change? CDK Lightspeed®EVO Texting makes it easy to turn text messages into sales drivers. VIEW MORE